We accept payment via our website, through ApplePay, PayPal and WesternUnion. Know that you're using your debit or credit card for online counselling which includes Video calls, Chat or Email. (See Payment Options at checkout).
We do not accept cheques. Payment via bank money transfer is also accepted. If you choose to pay by this method, you will receive a bank account number and sort code for this transaction, by your counsellor.
Payment with your debit card must be made before or after the session and for this transaction, a Cash Machine is available only at designated locations.
Payment by cash is accepted if this is agreed between you and your counsellor, for face-to-face counselling (Face-to-face sessions limited for the foreseeable future, due to the pandemic).
Additionally, when making payments either via our website or via bank transfer, it is advisable that you make bi-weekly payments 7 days to one to two days, prior to attending your scheduled therapy appointment. At IAIW we require that clients commit to bi-weekly block payments for their sessions, unless otherwise monthly block payments are preferable.